Frequently asked questions

How do stock alerts work?

Choose the exact color and storage you want, then select your Apple Stores. When a successful Apple pickup check shows that configuration available, we queue an email and a browser notification for your enabled devices.

Will an alert reserve an iPhone for me?

No. Open the Apple link in your alert and complete your reservation on Apple's website. Stock can sell out between a check and your purchase. We never place orders or ask for your Apple ID.

Can I get notifications on my iPhone?

Yes, on iOS 16.4 or later. Open this site in Safari, tap Share, then Add to Home Screen. Open it from your Home Screen and enable notifications in your account. Email works without installing anything.

How often is stock checked?

The monitor targets a 30-second interval for active configurations. Apple errors or rate limits trigger slower retries. Each result shows its actual check time; we do not promise an unverified delivery speed.

What does 'Not verified' mean?

There is no successful recent check for that store and configuration. An Apple connection problem is not the same as being sold out. Results older than two minutes are marked stale.

Which stores and devices are supported?

This first release covers iPhone Duo in all eight US configurations and Apple's 269 US stores in our directory. It tracks online pickup availability, not walk-in inventory, carrier shops, or shipping dates.

Can I pause or cancel?

You can pause or remove individual alerts at any time in your account. Cancel your subscription from Manage billing. Access continues until the paid period ends; pausing an alert does not cancel billing.

Are you affiliated with Apple?

Duo Signal is an independent service. Apple, iPhone and Apple Store are trademarks of Apple Inc. Purchases take place directly with Apple.

Using an iPhone? Start here.
  1. Open this website in Safari on iOS 16.4 or later.
  2. Tap Share, then Add to Home Screen.
  3. Open Duo Signal from your Home Screen and sign in.
  4. Tap Enable notifications and choose Allow.

Email alerts will be available once sending is connected.

Wondering if everything is connected?

See the actual state of our monitor and delivery services.

Service status